Join Our Team
This cross-sector team of over 185 individuals provides the perspective BDT needs to develop workable solutions to complex systems issues. If you are interested in being a part of our team, check out our Glassdoor page and our open positions.
BDT staff hail from the non-profit, for-profit, government, and academic sectors.
BDT is a rapidly growing team of uniquely talented individuals who are invested in making benefits access easier for people in need.
Help Desk Specialist
We are looking for a customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner, as part of our IT team. Activities include interacting with our end users to support, maintain and upgrade computers, software and mobile devices. In addition, the candidate will be working with Windows servers, a VoIP phone system and some proprietary software. You will frequently be the first point of contact for our employees’ IT needs and have the opportunity to learn and expand your knowledge in the technology field.
Lead Software Engineer
Benefits Data Trust is looking for an engineer to join our team onsite in Center City, Philadelphia. We are looking for creative, compassionate individuals who want to use their love for technology to positively affect the lives of others. You’ll be working on a suite of products referred to as PRISM. PRISM Contact Center is the CRM and benefit estimation tool that powers our call center, and has empowered BDT’s benefit specialists to aid over 500,000 people find the help they need. PRISM Community is a browser based SaaS product for Community Based Organizations, which enables face-to-face screenings for public benefits, like SNAP and Medicaid. PRISM Direct interacts with clients themselves; empowering those in need to self-screen a comprehensive set of benefits and submit documents on their own.
Benefits Outreach Specialist
If you have a commitment to serve others and love to solve problems you’re already off to a great start for our BOS position, but that’s not all you’ll need. You’ll also need supreme customer service skills, outstanding time management, strong computer skills, the ability to multi-task and practice empathy consistently.