Join Our Team
This cross-sector team of over 185 individuals provides the perspective BDT needs to develop workable solutions to complex systems issues. If you are interested in being a part of our team, check out our Glassdoor page and our open positions.
BDT staff hail from the non-profit, for-profit, government, and academic sectors.
BDT is a rapidly growing team of uniquely talented individuals who are invested in making benefits access easier for people in need.
Benefits Outreach Specialist
Benefits Data Trust (BDT) is a not-for-profit social change organization committed to transforming how individuals in need access public benefits and services. Through our innovative Service Delivery Model, BDT seeks to improve the lives of vulnerable individuals, the systems they navigate, and the communities in which they live. BDT infuses over $135 million into the homes of low-income individuals every year through public benefits, allowing them to buy food, heat their homes, and afford healthcare. BDT cannot do it alone. We rely on cross-sector partnerships with government, health care providers, philanthropic entities, and community based organizations to reengineer the health and human services system making public benefits access more simple, comprehensive, and cost-effective. The primary barriers to participation in public assistance programs include (1) lack of knowledge around public benefits, (2) fear of stigma, (3) a complex application process, and (4) communication challenges with local offices. How do we help people overcome these barriers? That’s where the Benefits Outreach Specialist (BOS) role comes in. BOS candidates should expect their day-to-day to be a combination of inbound calls (approx. 80%), outbound calls (approx. 20%), paperwork processing, and data entry in a fast-paced yet casual call center environment.