Benefits Outreach Specialist
BDT, a rapidly growing, national not-for-profit organization, is committed to transforming how people in need access public benefits. Located in Center City Philadelphia, our diverse and socially conscious staff enjoys a casual and productive work environment and most of all making a difference.
If you have a commitment to serve others and love to solve problems you’re already off to a great start for our BOS position, but that’s not all you’ll need. You’ll also need supreme customer service skills, outstanding time management, strong computer skills, the ability to multi-task and practice empathy consistently.
You don’t need to know everything about public benefits to apply. We’ll take care of that in our comprehensive training. But you will need to be able to effectively translate complex information to our clients, so we would like you to be able to communicate effectively and be comfortable as a part of a team that can assist you in this area.
We’d also prefer for you to have previous non-profit, social service, and/or call center experience and a bachelor’s degree. If you don’t have a degree that’s not a problem; High School graduates and those with previous work experience in other fields are equally considered. Oh, and if you speak more than one language (Spanish, Russian, Cantonese, Mandarin, etc.), that is a plus!
From Monday to Friday your day will begin at 8:45 a.m. in our beautiful center city office and end at 5 p.m. (unless you get a call that takes you past 5pm; but don’t worry, we’ll pay you for time assisting our clients after 5 p.m.). During the day you will have 45 minutes for lunch and an additional 30 minutes of break time to meet new people, watch Netflix in our break room, or to just take a load off and relax.
Last, but certainly not least, we offer a starting salary of $14/hr, a comprehensive health benefits package including medical, vision, and dental coverage, and a 401K with a 2% employer match. We offer 16 paid time off (PTO) days per year, which is prorated to your start date, in addition to 9 company paid holidays.
Thank you for your interest in Benefits Data Trust. We look forward to meeting you!
To apply for this position, click here.